Archives for communications

How to Package Your Message

package 1In politics, it’s one thing to know what you want to say, but it’s another to put it all together in a way that helps you have an impact. And that means message packaging. It’s all about different techniques of “How” you will distribute your message in different formats for different purposes and mediums.

Here are some of the basic ways to package your message.

Create an Elevator Pitch

When it comes to effectively communicating a message, there are a lot of great lessons from the business world that we can apply to politics. One of them is known as the “elevator pitch”. It’s a condensed way to communicate what you’re doing, why, and what you want people to do – all in about the time that it takes to ride in an elevator. And it’s one of the ways that you should “package” your message.

Start from the outline in your “message map” and work to reduce it down to a thirty second pitch.

Remember to describe what you’re doing, why it’s important and relevant, and what people need to do. Be passionate and use “benefit” focused terms. Be concise and clear. Write it down. Read it. Then delete anything that’s not critical. (Wash, rinse, repeat…)

If you can’t communicate your message quickly, then you haven’t finished refining it.

Just as every business needs to “sell” something, politics and public policy is about sales too. And people respond (or not) to political messages in the same way that they do to any other sales pitch. Developing a good elevator pitch will make it easier for you (and supporters) to summarize your issue (or campaign) to others.

Fact Sheets

This is where you can add some more meat to the bones. Take your “message map” and build it out with more exhaustive information on each of the points. Find all of the relevant examples and statistics that you want to include, and even add links and references to outside sources. Add quotes from any recognizable people who are supporting the effort.

This is the type of information that becomes part “reference” for yourself, but is put together in such a way that you can make it available to people who want further information on any particular points, (including the press). You could make it available on a website, social-media, as handouts, or use it in press packets with other information that you ever make available to the media. (Remember, reporters are usually pretty lazy…this is a way of doing work for them).

Talking Points

This is a more summarized version of your fact sheets. It should be a series of the key “bullet points” (just a few sentences) that you want supporters to communicate to others. They should be like little “elevator pitches” for each point, communicating why it’s important and relevant in a succinct way, using bold and benefit focused language. It’s also a great way to help maintain some message discipline. If you actually write down what you want to say (and have others say), it’s more likely to be said. (Profound, huh?)

Support Letters

If you’re in a lobbying campaign and you’re trying to get supporters to speak out, it helps if you do a good bit of the work for them, like locating the contact information for the people they need to get in touch with. But this can also mean putting together a letter/email “template” of what they should say. Of course you don’t want a slew of identical form letters, but you can put together a basic, properly addressed, letter format for them, with your main message along with some key talking points, and encourage them to put things into their own words. The more helpful you can be, the more results you’ll see.

Also, remember that when it comes to lobbying, legislative offices are usually flooded with paper. That’s why you should always try to keep everything down to one page in length.

If it takes forever to follow an argument, then you’ve lost it.

Letters to the Editor

Just as with support letters, suggested LTRs are a great way to make it easy for supporters to help promote your message. But again, the more work you can do on the front end, the more people will participate. Let people know what media outlets you would like them to send letters to (along with contact information), and then give them access to your “fact sheets” and “talking points”. Again, encourage them to put things into their own words.

NOTE: Make your information easy to share with others, (such as with PDFs that are easy to link to, download, email, print, etc.).

Press Releases

The better written and formatted a press release is, the more likely it will get used by the media. See the tips and the example given in the chapter on “How to Write a Press Release”

Websites

A good website is your digital home base and a hub for your messaging. See the tips given in the chapter on “Online and Activities” to make sure yours is in shape if you create one.

Social Media

Now that you have put more detailed information together, use it as a resource to cherry pick key points you want to use for distribution on social media, (ex. Facebook, Twitter, Instagram, etc.), and reduce them down in length suitable to the site you’re posting on. Further, you can create graphs or images that demonstrate your points (even overlaying message text on the images), posting them and encouraging others to share them.

If you have a website, online petition or other online name “capture” for supporters, be sure to share a link to it along with what you post on social media. And of course, don’t forget to share links to any downloadable PDFs you’ve created. Remember that you can also turn Facebook posts into advertisements by paying to “boost” a post.

Broadcast

If you will be doing anything as sophisticated (and expensive) as TV or radio advertising, you’ll want to get some professional help. But keep in mind that the message should be the same. Meaning that you should be able to build off of your “message map” and any fact sheets or talking points to develop your ads.

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The point is to make it easy for anyone – whether a supporter, potential supporter, elected official or the media – to know what you’re doing and why it’s important.

If it’s well packaged, it’s easier to “push”!

Go on Offense for More Effective Political Messaging

political messagingWhether you like it or not, in politics, the aggressor usually shapes the debate.

This means that, in terms of political messaging, it’s best to be on offense so that you can advance your agenda on your own terms and on your own schedule.

The reverse scenario is that you get blindsided and are forced to respond to your opposition.  The more unprepared someone is to respond, the less effective their response will be, and the more likely that they’re constantly playing defense.

In American politics, liberals (excuse me, “progressives”) are usually the aggressors.  Generally speaking, it’s liberals who want to change the pre-existing, more conservative norms of society and government, (you know, “hope-n-change”, etc.).

This fact has several ramifications:

First, it allows liberals to set the terms of the public debate and put conservatives on the defensive.

Second, it usually makes us look negative, (as liberals will generally push until the conservative opposition starts to look hysterically negative…which makes the news media happy, as they love to show conservatives in a negative light).

At this point, they may take a step back from their own radical position and offer a compromise in order to appear “reasonable” and “moderate”.  Of course, if the “compromise” is accepted, they have still advanced their agenda. (Remember, a journey of a thousand miles…)  They see liberalism as a ratchet that only turns one way in our society.

The solution is for conservatives to be the aggressors.

We need to spend more time being the proponents of “change” – as in changing things to better align with, protect or reclaim conservative norms.  Things that average people can connect with and relate to on an everyday basis.

Given the current state of our country, there’s no shortage of things to be aggressive about.

Remember, the best defense is a good offense!

How to Frame the Debate

Frame the debateHave you ever noticed in the Bible that, whenever he was accused or interrogated by his opponents, Christ almost always answered them with a question?

When it comes to political debate, there’s a lot to learn from that example. It’s a way of “framing the debate”, which helps you strategically present issues in terms that help shape the debate in your favor.

Politically speaking, it’s a way of controlling the ground that you fight on instead of debating or fighting a campaign on the opposition’s terms. When you do that, you let them frame the debate instead of you – and it usually makes you look defensive.

Go on the Offensive

Framing the debate helps you go on offense. And for conservatives, the best way to do that is to get to the “heart of the matter”, which is usually the liberal’s Achilles’ heel on any issue.

Use terms that help frame your issue in a positive light and put your opposition on its heels.

For example, on abortion, focus on the life of the unborn “child” and its right to life, not the “choice”; on education, focus on providing the “choice” for a better education; on the death penalty, focus on “guilt” and “justice”; on guns, focus on the right to “self-defense”, etc.

Keep the spotlight on the victim, (or the potential victim). Who’s being harmed, or will be? And why is the opposition OK with that? Make them defend it.

If you fail to focus on the heart of the matter, you’re more likely to get sucked into a debate that is centered on the liberal (read: humanistic) world view, which means that you end up fighting on their terms. Sort of like being asked, “When did you stop beating your wife?” There’s no way to respond that doesn’t make you look bad.

Responding to an attack

Keep in mind that framing the debate is easier when you are the one who starts the debate. But if you are responding to an attack, the same principle still applies. Frame the debate by “re”-framing it. In other words, pivot by interrogating the opposition in a way that redirects the conversation back towards the heart of the matter.

Once the debate is re-framed you can discredit their arguments.

Remember, when you control the debate, you control the ground you fight on and keep your opposition in a position of weakness. And you increase your odds of success.

Frame the debate!